What productivity lessons can we learn from the public calendar of internet entrepreneur Tony Hsieh, CEO of Zappos? A lot, from how to handle email to how to empower your team.
What I learned from studying Zappos CEO Tony Hsieh’s schedule for a year
by Daniel Rodic (@DanielRodic)
Tips & Tricks:
- Use a method called Yesterbox to manage your inbox deluge. It’s just using yesterday’s inbox as your to-do list for today.
- If you have a team, delegate your other emails to them, especially if your specific input is not required. If you don’t have a team, it might be time to look into getting an assistant, virtual or otherwise.
- Send a quick email acknowledgement response to show your team that you’re there for them. Short responses are better than delayed or even non-response.
- Track longer term, proactive tasks using your calendar. Reactive tasks can stay in your inbox if you use Yesterbox.
- Spend only a quarter of your time in meetings, as per Peter Drucker’s advice.
- Embrace transparency and empowerment where possible. This reduces team friction and builds trust..
- Allow people to have access to as much relevant information as possible. Withholding information results in more questions and more emails, wasting everyone’s valuable time.
- Involve everyone in big decisions. A healthy discussion might seem like a waste of time now, but the buy-in from each member involved in the process is invaluable and will pay off in the future.
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